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3.4 | 85 Reviews

22 cu. ft. Food Showcase Counter Depth 4-Door Flex™ Refrigerator with FlexZone™ in Black Stainless Steel

Samsung RF22K9381SG

Available in 2 Color(s)

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the Food Showcase feature provides easy access to on-the-go items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 28.875"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.1 (cu. ft.)
  • Fresh Food Capacity: 13.3 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 60 miles of our store. Questions? Contact us for more information.

 
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Triple Cooling

Three cooling systems keep food fresher, longer.

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External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

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ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

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Counter Depth

Counter-depth design offers a sleek, built-in look.

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Food Showcase

An outer door provides quick and easy access to on-the-go items.

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FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

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Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

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Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

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Ice Max

A space-saving design keeps drinks cold with lots of ice.

Triple Cooling Three cooling systems keep food fresher, longer.

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Counter Depth Counter-depth design offers a sleek, built-in look.

Food Showcase An outer door provides quick and easy access to on-the-go items.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Ice Max A space-saving design keeps drinks cold with lots of ice.

2-Year Parts and Labor Limited Warranty on Ice Maker For certain French Door Refrigerator units purchased between 10/1/20 and 9/30/21.

Features

  • Our counter-depth design brings a seamless look to your kitchen, while the Food Showcase feature provides easy access to on-the-go items.
Key Features
Food Showcase Yes
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type 4-Door Flex
Color Fingerprint Resistant Black Stainless Steel
Number of Doors 4
Depth Counter (Under 30")
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Fingerprint Resistant Finish Yes
Wine Rack Yes
Automatic Ice Maker Yes
Showcase Door Yes
FlexZone™
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Power
ENERGY STAR® Certified Yes
Energy Consumption 709 kWh/year
Capacity
Total Capacity 22 cu. ft.
Freezer Capacity 8.8 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8"H x 28 7/8" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 28 7/8" D
Product Dimensions with Doors Open 35" W x 71 7/8" H x 47 5/8" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 28 7/8"
Net Height with Hinge 71 7/8"
Net Height without Hinge 70 3/4"
Width 35 3/4
Weight
Product Weight 341.7 lb.
Shipping Weight 365.9 lb.
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 28.875"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.1 (cu. ft.)
  • Fresh Food Capacity: 13.3 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

56% of reviewers recommend this product.

1 Stars

I VALUE NOTHING

Toni 3/2/2022

horrible product have had problems with it since day 1. ice maker freezes up once a month now my freezer is not working- bought this 4 yrs ago--- guess it costs about $1000 a year to own this fridge- very dissatisfied. will never buy samsumg again- -
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't buy unless you get an extended warranty

Bill 12/22/2021

fridge died at 4 years. thank goodness for the extended warranty purchased, samsung warrant long expired. 3 evap coils and compressor failed, so said the technician. parts and labor over $1200 had same issues with icemaker, as noted by others. fridge looks great, performed until it did not preform. as for value, it is rated low because it failed so early for such an expensive item. samsung warranty was only 1 year.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Product Disappointment

shaney 11/29/2021

was so excited when first purchased 09/18 - just loved it. but after several months ice maker froze up/stopped producing ice. had it replaced but slow making ice and kept freezing up. this is not a inexpensive refrigerator and cannot believe as of 10/21 - i am without a refrigerator. service tech thought it was compressor/bought new one but cannot be repaired - freon leak inside unit. also having issue with washer/dryer units wf50a8800av/dvg50a8800v) i bought - 07/21 that are suppose to be wifi enabled (operate from anywhere). no help from samsung on issue tried several times. have never been able to access wireless (days/wks before return calls).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY - Looks good but not built to last

Richfm 11/13/2021

26 months and the motors failed for the refrigerator and freezer. if you decide to buy make sure yo7nge5 an extended warranty for larts amd labor as this is junk build and will fail. they have no interest in paying for the food destroyed let alone standing by their parts - be warned.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Frozen icemaker

David 8/24/2021

what can be done about the design flaw with your ice maker constantly freezing up ?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great for 5 years then died-1.5 mnths to dx

DougZ 7/31/2021

i loved this fridge. with separate fans for three compartment my ethylene producing fruits in lower right, set at chill/beverage didn't reduce life of greens in the top. greens lasted longer than any fridge ever owned. 1.5 months to diagnose to compressor was irreparable. i did replace with 4 door with ice in bottom and now a 10 year warranty on compressors. good.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

This fridge is a disaster and the service is worse

Andre 7/30/2021

I bought this high-end fridge in 2016 with many other Samsung appliances as I like the design. While it had several issues early on (frozen-over evaporator coils and stuck icemaker), now it's not cooling anymore because of a sealed system issue. Samsung initially told me that they will refund the unit but after several weeks of back and forth with their repair service provider decided to pulled back as the unit was just out of the 5 year warranty by then. Disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Great Fridge/Horrible ice maker

TomM 6/9/2021

i purchased this fridge brand new off the floor, it was discounted because it was a floor model, so trying to save a few. the fridge has worked great for 2 years but the ice maker hasnt worked since day 1. i have read a thousand reveiws with the same problem, but since i bought mine as a floor model they consider it refurbished or not a new purchase samsung will not honor the warranty, so beware, the ice maker sucks and if you buy it new as a floor model they wont cover the wrtanty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible product - Ice Maker

jazzpilot56 4/9/2021

the ice maker stopped working after 3 years. even when it was working it would ice-over every 3-4 weeks and would have to be thawed with an incredibly irritating (fd) process and beeping noise. the repair kit is ~$200, labor probably another $150; for $350-$400 i'm just going to buy another refrigerator (though not a samsung). good luck if you have this product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

DO NOT BUY!

KeSu 4/5/2021

loved the fridge. the flex zone was great for kids to reach in when toddlers for their stuff. 3.5 yrs in and top of fridge doesn't keep cool. 5 fridge repair people called and no one repairs samsung. everyone on social group with same issue says same thing, just buy new fridge. my previous fridge lasted 22 yrs. 3.5 yrs at this price point is ridiculous.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Here I am AGAIN.

So Unsatisfied 2/1/2021

i was very happy to have my refrigerator fixed last year. i had your service company out a few times and it seemed like it was finally fixed. however, over the weekend, the ice maker stopped making ice. i restarted the ice maker, that did nothing. i unplugged the refrigerator and this did nothing. i had replaced the filter a couple months ago, but i did it again to see if that was it. it's still not making ice. my wife and i are so disappointed that this $4,000.00 fridge can not successfully make ice constantly without an issue. once again, can you please send someone out to fix this, again...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Head the warnings about defective ice maker

JeffD 1/12/2021

we have had our refrigerator for 2 years. just before the 1yr warranty expired the ice maker had to be replaced, another yr later after the warranty expired it needs replaced again (a $500 part + service charge). based on related posts, samsung should recall this product and resolve the ice maker issues w/o putting the repeating cost to repair/maintain upon their customers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Does Not Work

Joseph Morales 12/28/2020

i have to buy bags of ice. save your apologies samsung. shame on you.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

$3000 Piece of JUNK

Ave1212 12/27/2020

the only thing this refrigerator has going for it is its looks. like all samsung french door refrigerators, we can't use the ice-maker in this one because it will freeze up and inevitably needs to be defrosted once a week. i did not anticipate that a $3000 refrigerator would operate like this after the warranty expired. i would never recommend a samsung refrigerator to anyone. what makes matter worse for me is that i have two of these (my other one has the middle deli drawer and the bottom is a full freezer drawer 0 for some reason you can no longer do a review of that one. hmmmm). i have googled this product and can't believe how many other people have the same problem. samsung may make good televisions but they cannot make good appliances.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Working Ice Maker

hamblin 11/29/2020

bought the refrigerator 3 years ago. the ice maker started freezing up with in the first 4 months. we purchased the extended warranty so a service person was sent out. not a good feeling when the surface man says " it is a samsung so even after i do the recommended service bulletins it is still going to freeze up". the tech put in all new ice maker and fan in the back along with some clips on the refrigerator tube which was supposed to fix the problem. 3 month latter and all frozen up again. got a tech every 3 months until extended warranty expired. then i became proficient with a hair dryer at defrosting it every few months. non panel is blinking "65 c" and none of the buttons work on the control panel. for such an expensive refrigerator i got there years of nothing but problems.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

AVOID this refrigerator- DO NOT BUY

Patl 10/12/2020

love the refrigerator --- truly really dislike -- can i say that strongly enough -- the ice maker --- less than three years and it has been repaired twice and it has not worked for well over a year - when we first got it the ice maker worked for about two weeks and stopped making ice - we called --they came and fixed it and it worked for about two or three weeks and they came back this time they told us we can't fix this again - these icemakers just do not work -- really fix this problem --- it seems to me that nearly everyone has this problem -- so really i do not think this is consumer error
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great fridge;needs some better features

Renae 9/27/2020

we love the interior of the fridge. the flex space is perfect and we decided to use that entire space as our fruit and vegetable area. it's great! we really like the interior handles vs. big handles on the exterior. we chose the black stainless hoping for the benefits of stainless--lower fingerprints on the exterior. however, the entire handle area is clean, shiny metal and/or plastic, which defeats the whole purpose of black stainless on the exterior doors. the square flat areas on the handle area are also difficult to clean. we like the fridge but don't appreciate the amount of time we have to spend wiping it down every day--and we don't even have children at home. the icemaker is lightweight too. a little pricey, but in general though, a nice fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Beautiful Looking 4 Door Flex......Ice Maker Sucks

Randy 9/15/2020

remodeled our kitchen two years ago. purchased full kitchen of samsung products. the ice maker hasn't worked right for months. it kept freezing up and would stop working until finally it would stop. had to un-thaw the unit every few weeks. it finally stopped working for good. not worth the hassle to fix. never again samsung.....
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Modern sleek style and flawless performance.

vVliet 8/27/2020

I love this refrigerator and the flexibility the four compartments afford you. Since we own a separate freezer I use the flex space for deli meat and drinks. Who doesn't love an ice cold beer or refreshing soda? It fits perfectly in the space and the stainless finish is easy to keep clean. I liked it so much I got my Mother one.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beverage Door

YaYa 8/27/2020

I bought this appliance as an upgrade. The only problem I had was the ice maker which kept stopping to make ice. I left this appliance and the warranty I purchased when I sold my previous home. I bought the same appliance for my new home, in a different color and the ice make problem has been corrected -- I think!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Love the FlexZone feature and phone alert!

powerkatwedel 8/27/2020

We have loved this refrigerator since day one! The open space inside the upper area is wonderful. The adjustable shelves, great lighting, all of the door space, have all be super helpful with a young family of four. We have especially enjoyed the FlexZone feature of the bottom doors. Being able to utilize the lower right door as a "mini fridge" for the children's snacks and drinks is great! However, if we didn't have a separate deep freeze, only having a small "mini" freezer wouldn't work out so well. The only drawback has been the ice maker. It was great for about a year, then it started freezing up and not working. It gets used a lot so to have it leak, or freeze up and not work at all is a pain.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Nice Fridge!

KAYGEE7 8/27/2020

This is a great refrigerator! We needed a new one a couple years ago because our old one broke down. We got a really good deal on this one. I like how the doors open and how the freezer door is so separate. I also like how there is a section that can either be a fridge or freezer. This fridge has great features! The wifi feature is really nice. Definitely recommend this fridge!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love it!

jasonkwei 8/27/2020

I bought this 2 years ago and love the features and the quality of the product!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Nice maker went out almost immediately.

Baiz 8/24/2020

This refrigerator has been such a disappointment. I thought spending $4,000 on the refrigerator that my ice maker wouldn't die. I'm so jealous my friends have $1,000 refrigerators and they have ice all the time. I do like having the ability to make the refrigerator mostly a refrigerator and I only need a tiny portion for the freezer. Or if I need to expand the freezer I can. That's its only saving grace.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Door in door without the glass!

samiam 8/11/2020

We bought this a couple of months ago and it is great! The size is good and the ability to make one section a freezer or a refrigerator is awesome! My favorite feature is the door in door without the glass. I love the door in door feature but was very disappointed that I could not find a counter depth model without the glass, it is much more attractive without it. Overall this is a smooth functioning very attractive refrigerator
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Freezer is not working

JAYQ 8/10/2020

this a very nice looking refrigerator, the flexzone is super cool, but it is not very reliable at all, after 3000+ dollars and 3 years the freezer stop working, the ice maker is awful as well. i have a whirlpool for 13+ years, still have it and never have a problem with anything. i just gave you a try samsung but now i regret.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't purchase this refrigerator

CATHY DAVIDSON 8/6/2020

this refrigerator is beautiful and i love the sleeknees of it but it has to be one of the most flawed designs when it comes to the ice maker. why would you put the ice maker in the refrigerator? the ice maker unit ice's up and gets frosty so bad that the ice won't drop into the bin and then it continues to clog up. we watched a couple of youtube videos and it suggested that we silicone around the exterior of the ice maker to avoid warmer air to seep through. we did that but it hasn't helped. and now, the darn ice maker isn't working at all and i believe there is so much ice built up inside the unit where we can't see it that it can't function. i am so disappointed with this product that i will never buy a samsung appliance again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love the 4 door access design

DameonZ 8/3/2020

Owned this for over 2 years and happy to report that it is working great. The showcase outer door feature was cool but I find myself not using it as much as I thought I would. Overall, the refrigerator and functionality is great and more importantly, no issues.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Beauty and Reliability

Zuhofen 8/3/2020

I've had this unit for over a year and could not be more pleased with it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Good features

AliB 8/3/2020

I am veryhappy with this refrigerator - everything works well, and much nicer than my last one. Wish the ice maker worked a little faster and had a bigger storage amount but overall it is a success!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Trouble free operation!

Pops 8/3/2020

We have this unit for 18 months and find cabinet orderly and substantial and the temperature controls easy to use and precise in the temperature they maintain. We love it!!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

I like all the features

Angie 8/3/2020

I'm very happy with this Samsung refrigerator, like the flex zone
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
1 Stars

Worst Fridge I have Ever Owned

VICTORIA GRATOPP 7/28/2020

absolutely the worst fridge i have ever owned. ice maker freezes up every year and is a factory defect. where is the recall? also when you open the doors the touch the cabinets/trim around fridge which prevents you from setting the fridge flush with the cabinets, this defeats the purpose to buy a counter depth fridge. i hate this fridge and will never buy another.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Consistent Malfunctions

MARY STEINLE 7/27/2020

we've owned the 4 door flex frig about 2 yrs. we absolutely love the design! being able to have the extra frig space in flex door is perfect for my family. i hate the design of freezers that are drawers so this frig is just perfect by design. but unfortunately this frig has major malfunctions. just like other reviewers, we've had our ice maker quit working twice in the first 2 years and had to have new ice makers. we had the last ice maker repair a year ago and last month the ice maker, freezer compartment, and flex compartment quit working! all three will randomly work correctly then thaw/warm up. in the last month, we've had a new ice maker, new "motherboard", and new fan put in and it's still not working!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

BEWARE - ICE MAKER WORTHLESS

Unhappy 6/20/2020

have had numerous repair attempts to get ice maker to stop freezing over, requiring monthly defrosting. nothing has worked. samsung has done nothing to resolve. i totally regret now having purchased all samsung matching black stainless steel kitchen appliances because replacing refrigerator with another brand and still having matching appliances will be a challenge. very unhappy with samsung. do not buy this refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Cheaply Made

JustAND 6/3/2020

disappointed to have 3 things inside already break. warranty won't cover cheap plastic parts-even though less than a year old-as it doesn't cover physical damage? never buying anything samsung again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointed.

JandoPVB 5/29/2020

cheap parts, expensive price tag. within 3-4 months, cracked produce drawer and rail (plastic piece broken) as well as a piece on the slide shelf. horrible plastic parts and may not be covered??
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Pretty good overall usability m

Samm 4/13/2020

I like the "preview" windows that you can open to get some things on the shelf. The fridge itself is easy to clean and I didn't know until a few days later you can adjust the temperature
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker stops working

Ymgarcia928 4/13/2020

i look the look and fridge works good except the freezer freezes over and stops making ice. when this happens i have to open the ice box and defrost the while ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Very Disappointed

Very unhappy 2/2/2020

ice maker not working again, repaired once. now the freezer is not functioning correctly. see photos, before and 1 min after power cycling it. white stuff at the dispenser, melting ice cubes
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disappointment

AKB1953 1/31/2020

ice maker failed less than 1 year of ownership but after warranty expired . no wonder samsung warranty is so short, will not own up to the poor quality. always owned samsung. but no more.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
5 Stars

The frdige is outstanding

RedHawk 1/28/2020

the fridge itself is working beautifully, i would expect nothing less from samsung. i enjoy the options of what flex can do has made this purchase even better.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker...terrible

Laura 11/12/2019

the refrigerator is beautiful, perfect size, and versatile, but the ice maker ruins any and all of the good qualities. design defect that samsung won't warranty.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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2 Stars

Very bad ice maker

katz 10/15/2019

i like every thing about it except for the ice maker. it gets defrosted all the time and makes noises too. we had to shut it off for good. very nice color and no fingerprints.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

worst Ice maker EVER

Ice Maker poor 9/24/2019

this is the worst ice maker i have ever had. it freezes, then backs up. repair: there isn't one. plus when it does work (maybe twice a week) the crushed ice is extremely s l o w.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great looking and very efficient!

CJhome 2/13/2019

For being the elephant in the room, this fridge blends in very well! Very sleek looking and modern. Everyone asks what is this new piece of technology!? This new appliance can modernize your kitchen very quickly!
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Great Fridge!

Papa Smurf 10/5/2018

Great Fridge! I really liked it, it kept my food cold
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Beautiful but beware!,

Lsnyder321 9/30/2018

I bought this refrigerator two years ago. In my opinion, it's still new, it's been well taken care of. The ice maker has already quit working and now I have found areas where the black stainless is flaking off! I am not pleased and I would not recommend this product, the only thing I can say is it's beautiful.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

worst refigerator eveer

upset consumer 9/16/2018

We bought this refrigerator about 2 years ago. I month after the first year the compressor went out, thankfully we had an extended warranty. Less than 8 months later, the ice maker and freezer went out again. 6 weeks after repairing it started making noise again. This time 2 evaporators were fixed. Now about 1 month later its starting to make loud noises again, will most likely go out again. After our 5 year warranty is over will buy a new refrigerator but will NOT be a Samsung.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Nice Fridge but Terrible Ice Maker

Coop901 8/16/2018

I love this fridge, but I've had constant problems with the ice maker. It drips water constantly. I had it replaced under warranty and within 3 months it was making slushy ice. I have two friends with this and they have the same issue. Water is always coming out of the ice dispenser and the floor is constantly wet. Seems like a design flaw that they may not have a fix for.
Originally posted on Samsung.com

No, I do not recommend this product

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Value